Privacy Policy

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We collect, use, disclose, transfer, and store personal data when needed to provide our services and for our operational and business purposes as described in this Policy. We want to be clear about our privacy practices so you can make informed choices about the use of your personal data. You can contact us at any time with questions or concerns.

We use your personal data to provide you with the services you request through the Website and Platform to perform our contractual obligations in relation to those services (including to process your trades), to keep in touch with you, to provide you with information about the products you trade, and manage your account. We may also, in accordance with our legitimate interests, use your personal information to market our products and services to people like you. We will notify you separately if we process your personal data for any other purpose and, if required, ask for your consent.

You can control what and how you receive communications from us and how we use your information by following the instructions detailed in the "Creating an account and registering on the Platform" section of this privacy policy.

We may be required to retain and use personal data to meet our internal and external audit requirements, for data security purposes, and as we believe to be necessary or appropriate:

  1. to comply with our obligations under applicable law and regulations, which may include laws and regulations outside your country of residence;
  2. to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, which may include such authorities outside your country of residence;
  3. to monitor compliance with and enforce our Platform terms and conditions;
  4. to carry out anti-money laundering, sanctions, or Know Your Customer checks as required by applicable laws and regulations; or
  5. to protect our rights, privacy, safety, property, or those of other persons.

We may also be required to use and retain personal data after you have closed your Plus500 account for legal, regulatory, and compliance reasons, such as the prevention, detection, or investigation of a crime; loss prevention; or fraud prevention.

We also collect and process non-personal, anonymized data for statistical purposes and analysis and to help us provide a better service.